These Terms & Conditions (“Terms”) govern your use of the website located at https://truelineworks.com (the “Site”), operated by Trueline Solutions Group LLC, doing business as Trueline Repair & Remodeling(“Trueline,” “we,” “us,” or “our”).
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Who We Are
Trueline Solutions Group LLC, dba Trueline Repair & Remodeling, is a residential and light commercial repair and remodeling company based in Montrose, Colorado.
Our primary service area is Western Colorado, including Montrose, Delta, Olathe, and Ridgway.
2. Use of the Site
You agree to use the Site only for lawful purposes and in a way that does not:
- Violate any applicable local, state, or federal law or regulation.
- Infringe on the rights of others.
- Interfere with or disrupt the operation or security of the Site.
You must not attempt to gain unauthorized access to any part of the Site, servers, or any related systems.
3. No Professional Advice / No Guarantees from Website Content
The information on this Site is for general informational and marketing purposes only.
- It does notconstitute professional construction, engineering, legal, financial, or other professional advice.
- Any reliance on information provided on the Site is at your own risk.
- All services, pricing, timelines, and scopes of work are subject to a separate written agreement or contract between you and Trueline.
We reserve the right to correct any errors, inaccuracies, or omissions on the Site at any time without prior notice.
4. Estimates, Quotes, and Online Forms
You may submit information using contact forms, estimate requests, or other online forms on the Site.
- Any online estimate, ballpark price, or information provided through the Site is non-bindingand for informational purposes only.
- Final pricing, scope, and schedule are governed solely by a written proposal, work order, or contractsigned by both parties.
- Submitting a form or requesting an estimate does not create a contractor–client relationship or obligate either party to proceed with any work.
5. Future User Accounts and Client Portal
We may, now or in the future, provide a user login area or client portal to share documents, photos, project information, or payment details.
- If you create an account, you are responsible for keeping your login credentials confidential and for all activities that occur under your account.
- We reserve the right to suspend or terminate access to any account at our discretion if we believe there is a security concern, misuse, or violation of these Terms.
6. Payments and Online Transactions
We may, now or in the future, allow payments (including deposits, partial payments, and final payments) to be made through the Site using third-party payment processors such as Stripe.
- All online payments are subject to the terms of your separate written agreement or invoicewith Trueline.
- Third-party payment processors are independent services and have their own terms and privacy policies. We are not responsible for their acts or omissions.
- You agree to provide accurate billing information and authorize us and/or our payment processor to charge your designated payment method.
Any disputes regarding charges, refunds, or billing will be handled according to your written contract and applicable law.
7. Intellectual Property
Unless otherwise noted, all content on the Site is owned by or licensed to Trueline, including but not limited to:
- Text, copy, and graphics
- Logos and branding
- Photos and images (including stock or freely licensed images used under their respective licenses)
- Layout, design, and structure of the Site
You may:
- View, download, or print content for your personal, non-commercial use only.
You may not, without our prior written consent:
- Copy, reproduce, modify, distribute, display, or create derivative works from any content on the Site for commercial purposes.
- Use our name, logo, or branding in a way that suggests endorsement or affiliation without permission.
If you believe any content on the Site infringes your intellectual property rights, please contact us at contact@truelineworks.com.
8. User Submissions
If you submit any information, messages, or materials to us through the Site (for example, via contact forms):
- You represent that the information is accurate and that you have the right to share it.
- You grant us a non-exclusive, royalty-free license to use that information as reasonably necessary to respond to your inquiry, provide services, and operate our business (consistent with our Privacy Policy).
We do not publicly display your submissions on the Site at this time; they are used internally to respond to your requests.
9. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
The Privacy Policy is incorporated into these Terms by reference. You can view it at:
[Link to your Privacy Policy page]
10. Third-Party Links and Tools
The Site may contain links to third-party websites or services (such as Google Maps, review platforms, social media, or payment processors).
- These third-party sites are not under our control, and we are not responsible for their content, privacy policies, or practices.
- Inclusion of any link does not imply endorsement by Trueline.
Your use of third-party websites and tools is at your own risk and subject to their terms and policies.
11. Disclaimer of Warranties
The Site and its content are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:
- Warranties of accuracy, reliability, or completeness of the content;
- Warranties of merchantability, fitness for a particular purpose, and non-infringement;
- Any warranty that the Site will be uninterrupted, secure, or error-free.
12. Limitation of Liability
To the fullest extent permitted by law, in no event will TrueLine Solutions Group LLC, d/b/a Trueline Repair and Remodeling, its owners, members, employees, or agents be liable for any:
- Indirect, incidental, consequential, special, exemplary, or punitive damages;
- Loss of profits, revenue, business, data, or goodwill;
arising out of or in connection with your use of, or inability to use, the Site, any content on the Site, or any linked third‑party site, even if we have been advised of the possibility of such damages.
Our total cumulative liability for any claim related to the Site or these Terms shall not exceed one hundred dollars (US $100) or the amount you paid to us through the Site in the six (6) months preceding the claim, whichever is greater.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by applicable law.
13. Indemnification
You agree to indemnify, defend, and hold harmless TrueLine Solutions Group LLC, d/b/a Trueline Repair and Remodeling, and its owners, members, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:
- Your use of or access to the Site;
- Your violation of these Terms; or
- Your violation of any rights of another person or entity.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim.
14. Governing Law
These Terms and any dispute arising out of or relating to your use of the Site shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles.
The Site is intended for use by residents of Colorado, USA. If you access the Site from another jurisdiction, you do so at your own risk and are responsible for compliance with local laws.
15. Dispute Resolution: Mediation and Arbitration
Before filing any lawsuit or arbitration, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site (a “Dispute”) shall first be addressed as follows:
Good-Faith Negotiation
- You and TrueLine will first attempt in good faith to resolve any Dispute informally by written notice and discussion.
Mediation
- If the Dispute is not resolved informally within thirty (30) days, the parties agree to submit the Dispute to non-binding mediation with a mutually agreed mediator located in Colorado (preferably on the Western Slope, if feasible).
- The parties will share the mediator’s fees and any mediation costs equally, unless otherwise agreed in writing.
Arbitration
- If the Dispute is not resolved through mediation within sixty (60) days of the mediator being selected, the Dispute shall be resolved by binding arbitration instead of in court, except that you or we may still bring an individual action in small claims court if allowed by law.
- The arbitration will be conducted by a recognized arbitration provider (e.g., the American Arbitration Association) under its applicable rules, in Colorado, and in the English language.
- The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
No Class Actions
- To the fullest extent permitted by law, you and TrueLine agree that any Dispute shall be brought only in your individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.
Nothing in this section prevents either party from seeking temporary or preliminary injunctive relief in a court of competent jurisdiction in Colorado as may be necessary to protect its rights pending the outcome of mediation or arbitration.
16. Changes to These Terms
We may update or modify these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Changes are effective when posted on this page unless otherwise stated.
Your continued use of the Site after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you should stop using the Site.
17. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be enforced to the maximum extent permissible and the remaining provisions of these Terms will remain in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices or policies posted on the Site, constitute the entire agreement between you and TrueLine regarding your use of the Site and supersede any prior or contemporaneous communications and proposals, whether electronic, oral, or written, relating to the Site.
19. Contact Information
If you have any questions about these Terms or the Site, please contact us at:
Trueline Solutions Group LLC
d/b/a Trueline Repair and Remodeling
Montrose, Colorado
Email: contact@truelineworks.com